Returns & Exchanges

At Beauty of Joseon, we want you to experience the full benefits of our Hanbang-inspired skincare. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging, unopened, and were purchased directly from our official website within the last 30 days.

• 2.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Authorization and the correct return address.

• 3.
  Pack and Ship

  Securely package your items to prevent damage during transit and ship them back to us using a carrier of your choice with a traceable tracking number.

• 4.
  Receive Refund

  Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7 to 10 business days.